Ride and Rest

Terms & Conditions for Property Owners

Last updated: June 2026

1. Introduction & Acceptance

These Terms and Conditions ("Owner Terms") govern your use of the Ride and Rest platform ("Platform") as a property owner or host ("Owner"). By registering as an Owner and listing a property, you agree to be bound by these Owner Terms, our general Terms of Use, and our Privacy Policy.

Ride and Rest acts as an intermediary marketplace connecting property owners with motorcycling travellers ("Riders"). We are not a party to any rental agreement between Owners and Riders — we provide the technology platform to facilitate bookings.

2. Owner Eligibility & Registration

  • You must be at least 18 years of age to register as an Owner.
  • You must have the legal right to list and rent the property (ownership, lease authority, or management rights).
  • You are responsible for ensuring your listing complies with all local laws, licensing requirements, and planning regulations in the jurisdiction where the property is located.
  • You must provide accurate, truthful information about yourself and your property at all times.
  • Ride and Rest reserves the right to approve, reject, or remove any listing at its sole discretion.

3. Platform Commission & Payment Model

Platform Commission: 6% per booking

Invoiced to the Owner after guest checkout. Riders pay you directly — Ride and Rest does not process guest payments.

  • Riders pay Owners directly during their stay. Ride and Rest does not collect, hold, or process any payment from Riders on your behalf.
  • Ride and Rest charges a 6% platform commission on the booking subtotal (price per night × number of nights, after any applicable discount).
  • Following guest checkout, Ride and Rest will issue a commission invoice to the Owner. The commission is due within 14 days of the invoice date.
  • Example: A booking subtotal of £500 — the rider pays you £500 directly, and you owe Ride and Rest a £30 commission invoice.
  • Owners are not charged additional listing fees. The commission is the sole fee for use of the platform.
  • Ride and Rest reserves the right to adjust the commission rate with a minimum of 30 days' written notice to Owners. Existing confirmed bookings will not be affected by any rate change.
  • Failure to settle commission invoices within the agreed timeframe may result in listing suspension or removal from the platform.

4. Listing Requirements & Property Standards

  • All property descriptions, pricing, amenities, and photographs must be accurate and up to date.
  • Owners must clearly indicate the maximum number of guests, minimum stay requirements, advance booking requirements, check-in and check-out times, and any motorcycle-specific facilities (e.g. secure parking, covered storage).
  • Properties must meet reasonable standards of safety, hygiene, and habitability.
  • Owners must maintain any required local licences, insurance, or permits to legally operate short-term accommodation.
  • Listings may be subject to a review and approval process before becoming visible to Riders.

5. Photography & Image Licence

By uploading images to your listing, you grant Ride and Rest a non-exclusive, royalty-free, worldwide licence to use, display, reproduce, and distribute those images for the purposes of:

  • Displaying your property on the Ride and Rest platform
  • Marketing and promotional materials (website, social media, email campaigns, paid advertising)
  • Press and media coverage related to Ride and Rest
  • Partner promotions where Ride and Rest properties are featured

You confirm that you own or have the rights to all images you upload, that they are not subject to third-party copyright restrictions, and that you have obtained consent from any identifiable individuals pictured.

This licence continues for the duration of your listing and for a reasonable period thereafter for archival and marketing purposes. You may request removal of specific images by contacting us at enquiries@rideandrest.info.

6. Booking Conditions

When a Rider completes a booking through the Platform:

  • A binding reservation is created between the Owner and the Rider upon booking confirmation.
  • Owners must honour all confirmed bookings. Repeated Owner-initiated cancellations may result in listing suspension or removal.
  • Owners may set a minimum stay requirement and an advance booking window in their listing settings.
  • Owners are responsible for ensuring their availability calendar is accurate. Double-bookings resulting from Owner negligence are the Owner's responsibility.
  • All payments for accommodation are made directly between the Rider and the Owner. Ride and Rest does not process or facilitate any payment from the Rider.
  • Owners are responsible for agreeing and collecting payment from the Rider during the stay, in accordance with their own payment arrangements.
  • Upon guest checkout, owners must use the Owner Dashboard to mark the booking as "Checked Out", which will trigger the Ride and Rest commission invoice.
  • The Owner must provide a clean, ready, and accurately described property at the time of check-in.

7. Cancellation Policy

Owners must select a cancellation policy for their property. This policy applies to Rider-initiated cancellations and is displayed clearly to Riders before booking:

Flexible

Full refund if cancelled more than 24 hours before check-in. No refund for cancellations within 24 hours of check-in.

Moderate

Full refund if cancelled more than 5 days before check-in. 50% refund for cancellations between 1–5 days before check-in. No refund for cancellations within 24 hours of check-in.

Strict

50% refund if cancelled more than 7 days before check-in. No refund for cancellations within 7 days of check-in.

Owner-initiated cancellations: If an Owner cancels a confirmed booking, any refund to the Rider is a matter to be resolved directly between Owner and Rider. Repeated Owner cancellations may result in penalties, lower search ranking, or suspension from the Platform.

Date modifications: Owners may choose whether to allow Riders to modify booking dates. This setting is configurable in your listing dashboard. Any modifications must be mutually agreed and re-confirmed through the Platform.

8. Reviews

  • Riders may leave reviews following a completed stay. Owners may post a single reply to each review.
  • Reviews must be honest and based on actual experience. Ride and Rest does not edit or remove reviews except where they violate our community guidelines (e.g. offensive language, false information).
  • Owners must not incentivise, pressure, or manipulate Riders into leaving positive reviews.

9. Owner Responsibilities & Liability

  • Owners are solely responsible for the safety, legal compliance, and maintenance of their property.
  • Owners are responsible for obtaining adequate insurance to cover short-term letting, public liability, and property damage.
  • Ride and Rest is not liable for any damage, injury, loss, or dispute arising between an Owner and a Rider.
  • Owners indemnify Ride and Rest against any claims arising from their property, actions, or omissions.
  • Owners are responsible for collecting and remitting any applicable local taxes (e.g. tourist tax, VAT) as required by the laws of their jurisdiction.

10. Prohibited Conduct

Owners must not:

  • List properties they do not have the legal right to rent
  • Provide false or misleading information in their listing
  • Discriminate against Riders on the basis of race, gender, nationality, disability, religion, or any other protected characteristic
  • Conduct transactions or communications with Riders outside the Platform to circumvent commission fees
  • Upload images that infringe third-party intellectual property rights
  • Engage in fraudulent, abusive, or deceptive behaviour

11. Account Suspension & Termination

Ride and Rest reserves the right to suspend or permanently remove any Owner account and associated listings if these Terms are violated, or if the Owner's conduct poses a risk to the Platform, Riders, or the Ride and Rest brand. Where possible, we will provide notice and an opportunity to resolve the issue before taking action.

12. Changes to These Terms

Ride and Rest may update these Owner Terms from time to time. We will notify registered Owners of material changes with a minimum of 14 days' notice via email or in-platform notification. Continued use of the platform following such notice constitutes acceptance of the updated terms.

13. Governing Law

These terms are governed by applicable law in the jurisdiction where Ride and Rest is incorporated. For Owners based in the European Union, EU consumer and contract law applies. Nothing in these terms affects any statutory rights you may have under the laws of your country of residence.

14. Contact

For questions about these Owner Terms, please contact us at:

Email: enquiries@rideandrest.info

Website: www.rideandrest.info

By listing a property on Ride and Rest, you confirm that you have read, understood, and agreed to these Owner Terms and Conditions.

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